Delay Warning

N/A

Notice

• Ticket Changes & Cancellations – For requests, please kindly us through e-mail to support@bookmebus.com at least 48 hours before departure. please refer to our T&C for more information click here

• Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

1. Check-in Time – Passengers must arrive at least 15 minutes before departure to secure the trips. Late arrivals will forfeit their tickets without refund.

2. Seat Changes – Seat numbers may be adjusted without prior notice due to unforeseen circumstances or operational requirements.

3. Connecting Trips – We kindly recommend allowing ample time between connections. BookMeBus cannot be held responsible for any missed onward travel.

4. Vehicle Changes – Bus operators may substitute vehicles without prior notice in the event of unforeseen circumstances.

5. Delays Departure time – No compensation will be provided in the event of delays caused by unforeseen circumstances such as weather, traffic, border procedures, or mechanical issues.

6. Complimentary Services – Free amenities (Wi-Fi, snacks, entertainment) are not guaranteed and non-refundable.

Delay Warning

N/A

Notice

Passengers have to attend to cars terminal 15 minutes before departure.

Passengers don't come on time, the ticket are worthless.

Over 5 years old child must buy 1 ticket.

Passengers must be ready and wait for pickup service bus at their hotel or guesthouse one hour before departure time.

Passengers must have printed Online Ticket with him/her and present it to the inspector at bus terminal before boarding.

Smoking aboard the bus is prohibited.

No pets, weapons, illegal products and hazardous material is allowed aboard the bus.

Passengers may not bring strong smelling food items onto the bus (ie. durian, prohok, etc.).

Delay Warning

N/A

Notice

• The travel duration shown in this trip is estimated based on our transit experience, however it possibly takes longer depending on road condition, rainy season, immigrant procedure, etc.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Please cooperate with our staff at the station to change seat(s) if your seat(s) must be changed during the trip.
• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

Delay Warning

N/A

Notice

• Ticket Changes & Cancellations – For requests, please kindly us through e-mail to support@bookmebus.com at least 48 hours before departure. please refer to our T&C for more information click here

• Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

1. Check-in Time – Passengers must arrive at least 15 minutes before departure to secure the trips. Late arrivals will forfeit their tickets without refund.

2. Seat Changes – Seat numbers may be adjusted without prior notice due to unforeseen circumstances or operational requirements.

3. Connecting Trips – We kindly recommend allowing ample time between connections. BookMeBus cannot be held responsible for any missed onward travel.

4. Vehicle Changes – Bus operators may substitute vehicles without prior notice in the event of unforeseen circumstances.

5. Delays Departure time – No compensation will be provided in the event of delays caused by unforeseen circumstances such as weather, traffic, border procedures, or mechanical issues.

6. Complimentary Services – Free amenities (Wi-Fi, snacks, entertainment) are not guaranteed and non-refundable.

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.