Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

Delay Warning

N/A

Notice

• The purchased tickets are not refundable
• Passengers must be present at the boarding point at least 20 minutes before the departure time.
• The ticket will be considered as invalid for late or no show-up by the departure time.
• Refund is not available for any issues related to the operator’s complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.
• The travel duration shown in this trip is estimated based on Mey Hong's transit experience, however it possibly takes longer depending on road condition, rainy season, etc.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg. Overweight bags may be subject to an additional charge.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

• Ticket Changes & Cancellations – For requests, please kindly us through e-mail to support@bookmebus.com at least 48 hours before departure. please refer to our T&C for more information click here

• Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

1. Check-in Time – Passengers must arrive at least 15 minutes before departure to secure the trips. Late arrivals will forfeit their tickets without refund.

2. Seat Changes – Seat numbers may be adjusted without prior notice due to unforeseen circumstances or operational requirements.

3. Connecting Trips – We kindly recommend allowing ample time between connections. BookMeBus cannot be held responsible for any missed onward travel.

4. Vehicle Changes – Bus operators may substitute vehicles without prior notice in the event of unforeseen circumstances.

5. Delays Departure time – No compensation will be provided in the event of delays caused by unforeseen circumstances such as weather, traffic, border procedures, or mechanical issues.

6. Complimentary Services – Free amenities (Wi-Fi, snacks, entertainment) are not guaranteed and non-refundable.

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

Delay Warning

N/A

Notice

1. Ticket Modification
   
   The purchased ticket is non-refundable; however, rescheduling requests may be made. Any requests for ticket modifications, such as rescheduling, will only be accepted if the passenger notifies our service via email at support@bookmebus.com at least 48 hours before the scheduled departure time. Requests received after this period may not be eligible for rescheduling, as changes with the bus supplier cannot be guaranteed.

2. Arrival at Boarding Point
   
   Passengers are required to arrive at the boarding point at least 15 minutes before the scheduled departure time for check-in. Late arrivals may result in missed schedules, and no refund will be provided. The ticket will expire upon bus departure.

3. Seat Assignment Changes Upon Boarding
   
   Please be aware that in some cases, the assigned seat number may be changed when boarding the bus due to unforeseen circumstances, such as seat availability, technical issues, or operational requirements. Passengers are kindly asked to follow any instructions provided by the bus staff regarding seat assignments upon boarding.

Delay Warning

N/A

Notice

Passengers have to attend to cars terminal 15 minutes before departure.

Passengers don't come on time, the ticket are worthless.

Over 5 years old child must buy 1 ticket.

Passengers must be ready and wait for pickup service bus at their hotel or guesthouse one hour before departure time.

Passengers must have printed Online Ticket with him/her and present it to the inspector at bus terminal before boarding.

Smoking aboard the bus is prohibited.

No pets, weapons, illegal products and hazardous material is allowed aboard the bus.

Passengers may not bring strong smelling food items onto the bus (ie. durian, prohok, etc.).

Delay Warning

N/A

Notice

• សំបុត្រ​បាន​ជាវ​រួចហើយ​មិនអាចទារយកប្រាក់មកវិញបាន​ទេ
• អ្នក​ធ្វើ​ដំណើរ​តម្រូវ​ឲ្យ​មាន​វត្តមាន​នៅ​ចំណត​មុន​ពេល​ចេញដំណើរយ៉ាងតិច ២០ នាទី។
• សំបុត្រ​នឹង​ក្លាយជាមោឃ ប្រសិនបើអ្នកពុំ​បាន​ធ្វើដំណើរ ឬ​អញ្ជើញទៅមិនទាន់ម៉ោងចេញ។
• BookMeBus មិនត្រូវ​សង​ប្រាក់​ដោយសារតែ​កង្វះខាតនូវ​សេវាកម្ម​ណាមួយ​របស់​ក្រុមហ៊ុន​ដឹកជញ្ជូន​ដូចជា ទៅទទួលដល់កន្លែង Wi-Fi ម៉ាស៊ីនត្រជាក់ ។ល។ ឬ​ឥរិយាបថ​របស់​បុគ្គលិក​បម្រើការ។
• រយៈពេល​ធ្វើដំណើរ​ដែល​បាន​បង្ហាញនេះ គ្រន់តែជា​ការ​ប៉ាន់ស្មាន​ដោយយោងទៅតាម​ដំណើរការ​ធម្មតារបស់ J.S.K Premium Transportation វា​អាច​យូរជាង ឬលឿនជាង​ដោយ​កត្តាជាច្រើន​ដូចជា ស្ថាបភាពផ្លូវ ការធ្វើ​ចរាចរណ៍ អាកាសធាតុ ។ល។
• ទារក និង​កុមារក្រោម ៣ឆ្នាំ មិនចាំបាច់ជាវ​សំបុត្រទេ ប៉ុន្តែសូម​អង្គុយ​មួយ​កន្លែង​នឹង​មនុស្សដែល​ធ្វើដំណើរជាមួយ។
• អ្នក​មាន​សិទ្ធិ​យក​តាម​ខ្លួន​នូវ​អៅវ៉ាន់តូចៗតែប៉ុណ្ណោះ។ សូមមត្តាជ្រាប​ថា​អីវ៉ាន់​មិនគួរ​ធ្ងន់ជាង ១៥ គីឡូ ប្រសិនបើអ្នក​ជិះរថយន្តតូច និង មិន​ឲ្យ​លើស ២០ គីឡូ បើ​អ្នក​ជិះរថយន្តក្រុង។ អៅវ៉ាន់​ច្រើន​អាច​តម្រូវឲ្យ​បង់ប្រាក់បន្ថែម។

• សត្វរស់ សត្វចញ្ចឹម អាវុធ ផលិតផល​ខុសច្បាប់ ឬ​អាច​នាំ​មក​គ្រោះថ្នាក់ ពុំ​បាន​អនុញ្ញាត​ឲ្យ​ឡើងឡាន​ទេ។ ហើយ​អ្នក​ក៏​ពុំ​គួរយក​តាម​ខ្លួន​នូវ​អាហារ ឬរបស់​ដែល​មាន​ក្លិនដូជា​ប្រហុក ទុរេន​ជា​ដើម។

• The purchased tickets are not refundable

• Passengers must be present at the boarding point at least 20 minutes before the departure time.

• The ticket will be considered as invalid for late or no show-up by the departure time.

• BookMeBus will not make any refund related to the operator’s complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.

• The travel duration shown in this trip is estimated based on J.S.K Premium Transportation's transit experience, however it possibly takes longer depending on road condition, rainy season, etc.

• Parents may hold infants (below 3 years old) without purchasing an additional ticket.

• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.

• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

ភ្នំពេញ-កំពង់ស្ពឺ-ព្រះសីហនុ

Delay Warning

N/A

Notice

• For international trips: - It's your own responsibility to do immigrant procedures at the border checkpoints, however, Phnom Penh Sorya would give you such necessary assistance.
• The travel duration shown in this trip is estimated based on our transit experience, however it possibly takes longer depending on road condition, rainy season, immigrant procedure, etc.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Refund is not available for any issues related to the complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.
• Please cooperate with our staff at the station to change seat(s) if your seat(s) must be changed during the trip.
• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.)

Delay Warning

N/A

Notice

Passengers have to attend to cars terminal 15 minutes before departure.

Passengers don't come on time, the ticket are worthless.

Over 5 years old child must buy 1 ticket.

Passengers must be ready and wait for pickup service bus at their hotel or guesthouse one hour before departure time.

Passengers must have printed Online Ticket with him/her and present it to the inspector at bus terminal before boarding.

Smoking aboard the bus is prohibited.

No pets, weapons, illegal products and hazardous material is allowed aboard the bus.

Passengers may not bring strong smelling food items onto the bus (ie. durian, prohok, etc.).

Delay Warning

N/A

Notice

• For international trips: - It's your own responsibility to do immigrant procedures at the border checkpoints, however, Phnom Penh Sorya would give you such necessary assistance.
• The travel duration shown in this trip is estimated based on our transit experience, however it possibly takes longer depending on road condition, rainy season, immigrant procedure, etc.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Refund is not available for any issues related to the complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.
• Please cooperate with our staff at the station to change seat(s) if your seat(s) must be changed during the trip.
• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.)

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

Delay Warning

N/A

Notice

• សំបុត្រ​បាន​ជាវ​រួចហើយ​មិនអាចទារយកប្រាក់មកវិញបាន​ទេ
• អ្នក​ធ្វើ​ដំណើរ​តម្រូវ​ឲ្យ​មាន​វត្តមាន​នៅ​ចំណត​មុន​ពេល​ចេញដំណើរយ៉ាងតិច ២០ នាទី។
• សំបុត្រ​នឹង​ក្លាយជាមោឃ ប្រសិនបើអ្នកពុំ​បាន​ធ្វើដំណើរ ឬ​អញ្ជើញទៅមិនទាន់ម៉ោងចេញ។
• BookMeBus មិនត្រូវ​សង​ប្រាក់​ដោយសារតែ​កង្វះខាតនូវ​សេវាកម្ម​ណាមួយ​របស់​ក្រុមហ៊ុន​ដឹកជញ្ជូន​ដូចជា ទៅទទួលដល់កន្លែង Wi-Fi ម៉ាស៊ីនត្រជាក់ ។ល។ ឬ​ឥរិយាបថ​របស់​បុគ្គលិក​បម្រើការ។
• រយៈពេល​ធ្វើដំណើរ​ដែល​បាន​បង្ហាញនេះ គ្រន់តែជា​ការ​ប៉ាន់ស្មាន​ដោយយោងទៅតាម​ដំណើរការ​ធម្មតារបស់ J.S.K Premium Transportation វា​អាច​យូរជាង ឬលឿនជាង​ដោយ​កត្តាជាច្រើន​ដូចជា ស្ថាបភាពផ្លូវ ការធ្វើ​ចរាចរណ៍ អាកាសធាតុ ។ល។
• ទារក និង​កុមារក្រោម ៣ឆ្នាំ មិនចាំបាច់ជាវ​សំបុត្រទេ ប៉ុន្តែសូម​អង្គុយ​មួយ​កន្លែង​នឹង​មនុស្សដែល​ធ្វើដំណើរជាមួយ។
• អ្នក​មាន​សិទ្ធិ​យក​តាម​ខ្លួន​នូវ​អៅវ៉ាន់តូចៗតែប៉ុណ្ណោះ។ សូមមត្តាជ្រាប​ថា​អីវ៉ាន់​មិនគួរ​ធ្ងន់ជាង ១៥ គីឡូ ប្រសិនបើអ្នក​ជិះរថយន្តតូច និង មិន​ឲ្យ​លើស ២០ គីឡូ បើ​អ្នក​ជិះរថយន្តក្រុង។ អៅវ៉ាន់​ច្រើន​អាច​តម្រូវឲ្យ​បង់ប្រាក់បន្ថែម។

• សត្វរស់ សត្វចញ្ចឹម អាវុធ ផលិតផល​ខុសច្បាប់ ឬ​អាច​នាំ​មក​គ្រោះថ្នាក់ ពុំ​បាន​អនុញ្ញាត​ឲ្យ​ឡើងឡាន​ទេ។ ហើយ​អ្នក​ក៏​ពុំ​គួរយក​តាម​ខ្លួន​នូវ​អាហារ ឬរបស់​ដែល​មាន​ក្លិនដូជា​ប្រហុក ទុរេន​ជា​ដើម។

• The purchased tickets are not refundable

• Passengers must be present at the boarding point at least 20 minutes before the departure time.

• The ticket will be considered as invalid for late or no show-up by the departure time.

• BookMeBus will not make any refund related to the operator’s complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.

• The travel duration shown in this trip is estimated based on J.S.K Premium Transportation's transit experience, however it possibly takes longer depending on road condition, rainy season, etc.

• Parents may hold infants (below 3 years old) without purchasing an additional ticket.

• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.

• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

Passengers have to attend to cars terminal 15 minutes before departure.

Passengers don't come on time, the ticket are worthless.

Over 5 years old child must buy 1 ticket.

Passengers must be ready and wait for pickup service bus at their hotel or guesthouse one hour before departure time.

Passengers must have printed Online Ticket with him/her and present it to the inspector at bus terminal before boarding.

Smoking aboard the bus is prohibited.

No pets, weapons, illegal products and hazardous material is allowed aboard the bus.

Passengers may not bring strong smelling food items onto the bus (ie. durian, prohok, etc.).

Delay Warning

N/A

Notice

• The travel duration shown in this trip is estimated based on our transit experience, however it possibly takes longer depending on road condition, rainy season, immigrant procedure, etc.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Please cooperate with our staff at the station to change seat(s) if your seat(s) must be changed during the trip.
• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

Delay Warning

N/A

Notice

• សំបុត្រ​បាន​ជាវ​រួចហើយ​មិនអាចទារយកប្រាក់មកវិញបាន​ទេ
• អ្នក​ធ្វើ​ដំណើរ​តម្រូវ​ឲ្យ​មាន​វត្តមាន​នៅ​ចំណត​មុន​ពេល​ចេញដំណើរយ៉ាងតិច ២០ នាទី។
• សំបុត្រ​នឹង​ក្លាយជាមោឃ ប្រសិនបើអ្នកពុំ​បាន​ធ្វើដំណើរ ឬ​អញ្ជើញទៅមិនទាន់ម៉ោងចេញ។
• BookMeBus មិនត្រូវ​សង​ប្រាក់​ដោយសារតែ​កង្វះខាតនូវ​សេវាកម្ម​ណាមួយ​របស់​ក្រុមហ៊ុន​ដឹកជញ្ជូន​ដូចជា ទៅទទួលដល់កន្លែង Wi-Fi ម៉ាស៊ីនត្រជាក់ ។ល។ ឬ​ឥរិយាបថ​របស់​បុគ្គលិក​បម្រើការ។
• រយៈពេល​ធ្វើដំណើរ​ដែល​បាន​បង្ហាញនេះ គ្រន់តែជា​ការ​ប៉ាន់ស្មាន​ដោយយោងទៅតាម​ដំណើរការ​ធម្មតារបស់ J.S.K Premium Transportation វា​អាច​យូរជាង ឬលឿនជាង​ដោយ​កត្តាជាច្រើន​ដូចជា ស្ថាបភាពផ្លូវ ការធ្វើ​ចរាចរណ៍ អាកាសធាតុ ។ល។
• ទារក និង​កុមារក្រោម ៣ឆ្នាំ មិនចាំបាច់ជាវ​សំបុត្រទេ ប៉ុន្តែសូម​អង្គុយ​មួយ​កន្លែង​នឹង​មនុស្សដែល​ធ្វើដំណើរជាមួយ។
• អ្នក​មាន​សិទ្ធិ​យក​តាម​ខ្លួន​នូវ​អៅវ៉ាន់តូចៗតែប៉ុណ្ណោះ។ សូមមត្តាជ្រាប​ថា​អីវ៉ាន់​មិនគួរ​ធ្ងន់ជាង ១៥ គីឡូ ប្រសិនបើអ្នក​ជិះរថយន្តតូច និង មិន​ឲ្យ​លើស ២០ គីឡូ បើ​អ្នក​ជិះរថយន្តក្រុង។ អៅវ៉ាន់​ច្រើន​អាច​តម្រូវឲ្យ​បង់ប្រាក់បន្ថែម។

• សត្វរស់ សត្វចញ្ចឹម អាវុធ ផលិតផល​ខុសច្បាប់ ឬ​អាច​នាំ​មក​គ្រោះថ្នាក់ ពុំ​បាន​អនុញ្ញាត​ឲ្យ​ឡើងឡាន​ទេ។ ហើយ​អ្នក​ក៏​ពុំ​គួរយក​តាម​ខ្លួន​នូវ​អាហារ ឬរបស់​ដែល​មាន​ក្លិនដូជា​ប្រហុក ទុរេន​ជា​ដើម។

• The purchased tickets are not refundable

• Passengers must be present at the boarding point at least 20 minutes before the departure time.

• The ticket will be considered as invalid for late or no show-up by the departure time.

• BookMeBus will not make any refund related to the operator’s complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.

• The travel duration shown in this trip is estimated based on J.S.K Premium Transportation's transit experience, however it possibly takes longer depending on road condition, rainy season, etc.

• Parents may hold infants (below 3 years old) without purchasing an additional ticket.

• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.

• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

• សំបុត្រ​បាន​ជាវ​រួចហើយ​មិនអាចទារយកប្រាក់មកវិញបាន​ទេ
• អ្នក​ធ្វើ​ដំណើរ​តម្រូវ​ឲ្យ​មាន​វត្តមាន​នៅ​ចំណត​មុន​ពេល​ចេញដំណើរយ៉ាងតិច ២០ នាទី។
• សំបុត្រ​នឹង​ក្លាយជាមោឃ ប្រសិនបើអ្នកពុំ​បាន​ធ្វើដំណើរ ឬ​អញ្ជើញទៅមិនទាន់ម៉ោងចេញ។
• BookMeBus មិនត្រូវ​សង​ប្រាក់​ដោយសារតែ​កង្វះខាតនូវ​សេវាកម្ម​ណាមួយ​របស់​ក្រុមហ៊ុន​ដឹកជញ្ជូន​ដូចជា ទៅទទួលដល់កន្លែង Wi-Fi ម៉ាស៊ីនត្រជាក់ ។ល។ ឬ​ឥរិយាបថ​របស់​បុគ្គលិក​បម្រើការ។
• រយៈពេល​ធ្វើដំណើរ​ដែល​បាន​បង្ហាញនេះ គ្រន់តែជា​ការ​ប៉ាន់ស្មាន​ដោយយោងទៅតាម​ដំណើរការ​ធម្មតារបស់ J.S.K Premium Transportation វា​អាច​យូរជាង ឬលឿនជាង​ដោយ​កត្តាជាច្រើន​ដូចជា ស្ថាបភាពផ្លូវ ការធ្វើ​ចរាចរណ៍ អាកាសធាតុ ។ល។
• ទារក និង​កុមារក្រោម ៣ឆ្នាំ មិនចាំបាច់ជាវ​សំបុត្រទេ ប៉ុន្តែសូម​អង្គុយ​មួយ​កន្លែង​នឹង​មនុស្សដែល​ធ្វើដំណើរជាមួយ។
• អ្នក​មាន​សិទ្ធិ​យក​តាម​ខ្លួន​នូវ​អៅវ៉ាន់តូចៗតែប៉ុណ្ណោះ។ សូមមត្តាជ្រាប​ថា​អីវ៉ាន់​មិនគួរ​ធ្ងន់ជាង ១៥ គីឡូ ប្រសិនបើអ្នក​ជិះរថយន្តតូច និង មិន​ឲ្យ​លើស ២០ គីឡូ បើ​អ្នក​ជិះរថយន្តក្រុង។ អៅវ៉ាន់​ច្រើន​អាច​តម្រូវឲ្យ​បង់ប្រាក់បន្ថែម។

• សត្វរស់ សត្វចញ្ចឹម អាវុធ ផលិតផល​ខុសច្បាប់ ឬ​អាច​នាំ​មក​គ្រោះថ្នាក់ ពុំ​បាន​អនុញ្ញាត​ឲ្យ​ឡើងឡាន​ទេ។ ហើយ​អ្នក​ក៏​ពុំ​គួរយក​តាម​ខ្លួន​នូវ​អាហារ ឬរបស់​ដែល​មាន​ក្លិនដូជា​ប្រហុក ទុរេន​ជា​ដើម។

• The purchased tickets are not refundable

• Passengers must be present at the boarding point at least 20 minutes before the departure time.

• The ticket will be considered as invalid for late or no show-up by the departure time.

• BookMeBus will not make any refund related to the operator’s complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.

• The travel duration shown in this trip is estimated based on J.S.K Premium Transportation's transit experience, however it possibly takes longer depending on road condition, rainy season, etc.

• Parents may hold infants (below 3 years old) without purchasing an additional ticket.

• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.

• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

ភ្នំពេញ-កំពង់ស្ពឺ-ព្រះសីហនុ

Delay Warning

N/A

Notice

• For international trips: - It's your own responsibility to do immigrant procedures at the border checkpoints, however, Phnom Penh Sorya would give you such necessary assistance.
• The travel duration shown in this trip is estimated based on our transit experience, however it possibly takes longer depending on road condition, rainy season, immigrant procedure, etc.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Refund is not available for any issues related to the complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.
• Please cooperate with our staff at the station to change seat(s) if your seat(s) must be changed during the trip.
• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg for bus and 15 kg for van. Overweight bags may be subject to an additional charge.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.)

Delay Warning

N/A

Notice

Passengers have to attend to cars terminal 15 minutes before departure.

Passengers don't come on time, the ticket are worthless.

Over 5 years old child must buy 1 ticket.

Passengers must be ready and wait for pickup service bus at their hotel or guesthouse one hour before departure time.

Passengers must have printed Online Ticket with him/her and present it to the inspector at bus terminal before boarding.

Smoking aboard the bus is prohibited.

No pets, weapons, illegal products and hazardous material is allowed aboard the bus.

Passengers may not bring strong smelling food items onto the bus (ie. durian, prohok, etc.).

Delay Warning

N/A

Notice

Passengers have to attend to bus terminal 20 minutes before departure time.

Delay Warning

N/A

Notice

• Ticket Changes & Cancellations – For requests, please kindly us through e-mail to support@bookmebus.com at least 48 hours before departure. please refer to our T&C for more information click here

• Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

1. Check-in Time – Passengers must arrive at least 15 minutes before departure to secure the trips. Late arrivals will forfeit their tickets without refund.

2. Seat Changes – Seat numbers may be adjusted without prior notice due to unforeseen circumstances or operational requirements.

3. Connecting Trips – We kindly recommend allowing ample time between connections. BookMeBus cannot be held responsible for any missed onward travel.

4. Vehicle Changes – Bus operators may substitute vehicles without prior notice in the event of unforeseen circumstances.

5. Delays Departure time – No compensation will be provided in the event of delays caused by unforeseen circumstances such as weather, traffic, border procedures, or mechanical issues.

6. Complimentary Services – Free amenities (Wi-Fi, snacks, entertainment) are not guaranteed and non-refundable.